Quality and Operations Management
Tytuł: Quality and Operations Management
Autor: Elearn, Elearn, Elearn
Stron: 120
ISBN: 9780080552361
Rok: 2007
This book considers the associated concepts of quality and operations and places customers at the heart of a quality business operation. It explains how organisations that are focused on delivering quality products and services continuously improve the design, planning and control of their operational processes so that they meet the developing needs of their customer.